ENGAGE FOR CANNABIS RETAIL

Turn customer data
into repeat sales.

Reach the right shoppers with relevant campaigns and automated follow-ups. Recover carts. Win customers back. Keep them buying.

Abandoned cart recoveryAUTOMATION EXAMPLE
1
TRIGGERCart left behind
Coast Mountain Cannabis Organic Dancehall
2
WAIT + CHECKNo completed order?
2 hours
3
FOLLOW UPSend their saved products
When they buy, reminders stop.

Example workflow. Set timing and conditions for your store.

The right moment.
A stronger reason to buy.

Build ongoing journeys around real shopping behavior.

RECOVER THE ORDER

They chose the products.
Help them finish.

Bring abandoned cart items back into view with a timely email and a direct route to checkout.

evergreen.SHOP   REWARDS   FIND A STORE
PICK UP WHERE YOU LEFT OFF

Still in your cart.

Coast Mountain Cannabis Organic DancehallWyld Sour Peach Mango
Return to my cart

Illustrative experience. Example customer data and offers.

High intent. No order yet.SEGMENT
Added to cartIn the last 7 days
AND
Purchased sinceNo
AND
Email marketingSubscribed
Ready for a cart reminder

BUILD A BETTER AUDIENCE

Relevant outreach
starts with who it’s for.

Combine purchase history, shopping interests, cart activity, and email preferences. Keep each journey focused on customers who fit.

Explore customer segments

SAVE TIME WITHOUT LOSING RELEVANCE

Set the follow-up.
Let behavior move it.

Choose the trigger, wait time, and conditions. Check for a purchase before the next message, so customers move on when they’ve already bought.

Build the email in Campaigns
Abandoned cart recoveryAUTOMATION EXAMPLE
1
TRIGGERCart left behind
Coast Mountain Cannabis Organic Dancehall
2
WAIT + CHECKNo completed order?
2 hours
3
FOLLOW UPSend their saved products
When they buy, reminders stop.

Example workflow. Set timing and conditions for your store.

From campaign to checkoutMEASUREMENT
Email delivered↓Product link clicked↓Order completed
Revenue is the outcome.

Read attributed orders alongside incentive costs and your own baseline.

MEASURE WHAT MATTERS

Look past the open.
Follow the order.

Review clicks, purchases, and campaign revenue alongside your audiences. Use the results to improve the next message and offer.

THE DETAILS

Good questions.
Clear answers.

What is the difference between a campaign and a journey?+

A campaign sends a specific message to an audience. A journey uses triggers, delays, and conditions to coordinate ongoing follow-ups as customer behavior changes.

Can Engage recover abandoned carts?+

Use identified cart activity to trigger a reminder for subscribed customers. Check purchase status before sending and stop recovery reminders after the customer completes an order.

Does Engage include SMS?+

The campaign examples here use email. Customer audiences can combine online behavior with connected in-store purchases; SMS is not included in this experience.

BUILT FOR YOUR NEXT STAGE OF GROWTH

Bring more customers back.
Keep your revenue growing.

Book your demo